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We are extremely proud to hold the Capita Accreditation for SIMS, Support partners with Arbor and also Service Desk Institute, which demonstrates our dedication to doing things right.
We have a wealth of knowledge and endeavour to give you an answer or workaround on your first phone call. If the issue requires intervention from Capita or Arbor, we will raise this on your behalf and send regular updates so that you know that your incident is in progress.